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These terms set out what you agree to when you open and use your toxic22 account — covering how the platform operates, what we expect from you, and what you can expect from us. Access and eligibility depend on your local law and the regions where toxic22 operates.
By creating an account with toxic22, you confirm that you have read and accepted these terms in full. They apply from the moment your account is active and remain in effect for every session, transaction and support interaction that follows. Where you deposit or withdraw using bKash, Upay or Bank Transfer, the transaction rules described in these terms apply alongside the individual conditions of those payment channels. We update these terms when our practices change. The version shown on this page is current; older versions are not operative once replaced. If a material change affects how your account works, we will notify you before it takes effect. Continuing to use your account after a change is published means you accept the updated terms. Eligibility to use toxic22 depends on your local law and the regions where the platform is available. We do not make legal determinations on your behalf. It is your responsibility to confirm that accessing and using the platform is permitted where you are. If your eligibility status changes, you must stop using the account and contact support for next steps.
Deposits and withdrawals processed through bKash are subject to both these terms and bKash channel rules.
Upay transactions recorded in your account wallet history are governed by the payment section of these terms.
Bank Transfer entries in your account statement are covered under the transaction terms outlined in this document.
Access depends on local law and eligible regions. We reserve the right to suspend accounts where eligibility cannot be confirmed.
These terms draw a clear line between what falls under toxic22's responsibility and what sits outside it. Understanding the scope prevents confusion if a question arises about your account, a transaction or content you encounter while using the platform.
All account creation, login, session activity and account suspension actions are fully within the scope of these terms. Rules about who may hold an account and how access is managed apply here.
Every deposit or withdrawal made through bKash, Upay or Bank Transfer inside your account wallet is governed by these terms. Transaction disputes are handled under the process described in the support section.
Game content available in the lobby — including titles from studios such as Pragmatic Play, PG Soft and Spadegaming — is covered at the level of availability and access rules. Specific game mechanics are governed by each studio's own rules, shown inside the game.
Payment channels such as bKash or Upay operate under their own independent terms once a transaction leaves the toxic22 wallet. We are not responsible for delays or errors originating on the payment provider's side.
These terms are not one-sided. You have concrete steps available to you when you need to review your account activity, correct something that looks wrong or raise a question about how the rules apply to you. Start with your account dashboard after login — the transaction history there shows every bKash, Upay and Bank Transfer entry with timestamps that you can cross-check against your own mobile wallet records. If something does not match, the correction process begins with a support request, not a dispute raised externally. Your account details — including the mobile number and email on file — can be updated through the account settings section; some changes require identity verification steps shown on that screen. We keep a log of changes to your account settings, and you can ask for a summary of those changes through the support channel. These rights exist alongside your obligations under these terms, not separately from them.
Your full deposit and withdrawal history — including bKash and Bank Transfer entries — is in the account dashboard after login. Check it against your mobile wallet history to verify accuracy.
Update your registered mobile number, email or personal details in account settings. Certain changes trigger an identity confirmation step shown directly on that screen.
If a transaction entry in your wallet does not match your bKash or Upay record, raise it through the support channel with the relevant transaction reference. Do not dispute with the payment provider before contacting us.
If a section of these terms is unclear in the context of your account, contact support with the specific question. We respond to policy questions through the same channel as account queries.
Questions about these terms, account access rules or a specific transaction covered by this policy can be directed through any of the contact paths below. Having your account reference and the relevant transaction ID ready will speed up the response.
Open the live chat widget from any page while logged in to raise a terms or account question directly. For transaction disputes, have your bKash or Bank Transfer reference ready.
Send a detailed terms or account query to our support email address shown in the help section after login. Include your account ID and a clear description of the issue.
The help section inside your account dashboard covers common terms questions with guidance specific to your account state. Check there first before opening a new support request.
toxic22 handles account data, transaction records and session information according to the practices described here. Your wallet history — including every bKash, Upay and Bank Transfer entry — is stored in your account and accessible to you after login at any time. We do not share individual transaction records with third parties except where required to process the transaction itself or where required by applicable law in eligible regions. Cookies on the platform are used for session management and account security; the current cookie settings are reviewable from the footer of any page.
Account data and transaction records are retained for the period required under applicable rules in the regions where toxic22 operates. You can request a summary of what we hold through the support channel.
Login sessions are managed with secure token handling. If you suspect unauthorised access, change your password immediately from account settings and contact support with the account ID.
When these terms change, the updated version is published on this page with the effective date. We notify you of material changes before they apply. The current version is always what governs your account.
To request a correction to your personal data held on account, or to ask about data removal, contact support via the email path shown in the help section after login.
If something in these terms is unclear, the questions below cover the cases we hear most from account holders in Bangladesh. For anything not answered here, use the support paths in the contact section above.
These terms take effect the moment your toxic22 account is created and confirmed. Every session, transaction and support interaction from that point onward is governed by the version of the terms current at the time of that activity.
We publish the updated terms on this page before they take effect and notify you of material changes. Continuing to use your account after the change date means you accept the new version. If you do not accept a change, stop using the account and contact support.
Yes. Every deposit and withdrawal processed through bKash, Upay or Bank Transfer inside your account wallet is covered under the transaction terms here. The payment channel's own rules also apply once the transaction moves to that provider's network.
Contact support through live chat or email with your account ID and the specific term in question. For transaction matters, include the relevant transaction reference from your account dashboard. We handle policy queries through the same support channel as account questions.
Access and eligibility depend on your local law and the regions where toxic22 is available. We do not make that legal determination for you. It is your responsibility to confirm whether using the platform is permitted under the laws that apply to you.
Your transaction history — including bKash, Upay and Bank Transfer entries — is accessible directly from your account dashboard after login. For a formal data summary or a correction request, contact us through the support email shown in the help section.