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At toxic22, we handle your account data, transaction records and browsing activity with a clear set of rules — what we collect, why we hold it, and how you can review or correct it. Access to this platform and the rights described here depend on your local law and eligible regions.
This policy sets out what personal information toxic22 collects when you open an account, make a deposit through bKash, Upay or Bank Transfer, or interact with our platform. We collect only what is needed to run your account — your name, contact details, payment method identifiers and session data tied to your login. We do not purchase or sell your data to external marketing lists. When you complete a transaction, the payment reference tied to that method — whether a bKash mobile number, an Upay transaction ID or a Bank Transfer reference — is stored in your account history so you can check it at any time after login. We retain this data for as long as your account remains active and for a further period as required by applicable rules in the regions where this platform operates. After that period, we delete or anonymise records in line with the retention schedule described below. Your use of this platform, and the rights available to you under this policy, depend on your local law and the eligible regions from which this service can be accessed. If you are uncertain whether access is permitted in your jurisdiction, we recommend reviewing your local regulations before proceeding.
Your bKash mobile number is stored as a payment identifier linked to your account. It is used only for transaction matching and is not shared with advertisers.
Upay transaction IDs tied to your deposits are logged in your account history. You can view these records under the transaction section after login.
Bank Transfer references are retained to reconcile deposits and withdrawals. These records are held for the retention period set out in this policy.
This policy applies to information we hold directly — your account profile, login sessions, payment records and communications with our support team. It does not extend to third-party services you reach through links on our platform, nor does it govern how payment processors handle their own internal records. Knowing the boundary helps you understand which questions to bring to us and which to direct elsewhere.
All data collected during account creation, login and profile updates falls within this policy. This includes your email address, contact number and any identity documents submitted for account verification as required by our processes.
Deposits and withdrawals made through bKash, Upay and Bank Transfer are covered here. We hold the payment identifiers; the payment processors themselves maintain separate records under their own policies, which we do not control.
Browsing activity on our platform — pages visited, games opened, session duration — is collected via cookies and session tools. This data is used to maintain your session and to keep the lobby functioning correctly on your device.
Game studios whose titles appear in our lobby, and any external links accessible from our pages, operate under their own privacy terms. We do not govern how those services process data, and this policy does not extend to them.
You have concrete steps available to you. Review your stored account details at any time by logging in and opening the account settings section — your registered contact details, linked payment methods and transaction history are all shown there. If something is incorrect, the account settings page lets you update certain fields directly; for fields that require identity verification to change, the process is described in the form itself. Payment records — including your bKash deposit history and Bank Transfer references — are visible in the transaction log accessible after login. Raise a privacy question or request a data correction through our support channel; the contact paths are listed in the support section on this page. We aim to respond within a reasonable period and will confirm in writing what action was taken. Your rights here depend on the eligible regions and local law applicable to your situation.
Log in and open the account section to see the data we hold — contact details, payment identifiers and session history are displayed there.
Update your profile fields directly in account settings. For identity-linked fields, follow the verification steps shown in the form — we do not change those without the required confirmation.
Contact our support team through the channel listed on this page. Describe the specific record or data point in question so we can locate it accurately and respond with the relevant details.
Where local law permits, you may request deletion of your account data. Submit the request through our support channel. We will confirm the outcome and any retention obligations that apply in your region.
If you have a question about how we hold your data, want to correct a record or need to raise a concern about your information, these are the routes to reach our team. When contacting us about a privacy matter, include your registered account identifier so we can locate your records without delay.
Open the chat window from any page on the platform. Use this for account-level questions — including payment record queries tied to your bKash or Upay history — where you need a quick response.
Send a written privacy request or data correction query to our support email. Include your account ID, the specific data point in question and the action you are requesting. We respond in writing.
For self-service corrections, open the account settings section after login. Most contact detail updates, linked payment method changes and session history views are available there without contacting the team.
We apply access controls so that your information is reachable only through authenticated sessions. Cookies on our platform serve a functional purpose — keeping your session active, remembering your language setting and maintaining the lobby state between pages. We do not use cookies to serve advertising from external networks. Payment data linked to bKash, Upay and Bank Transfer is stored in our records system and is not exposed to unrelated internal teams. If you want to understand what cookies are active on your device, your browser's settings section shows the current state. Data retention periods vary by record type; transaction references are kept longer than session logs because they are needed for account reconciliation. For the most current retention schedule, the details are shown in your account dashboard after login.
We use functional cookies only — session maintenance, lobby state and language preference. No advertising cookies from external networks are placed by us. Your browser settings let you review and manage the cookies active on your device.
Account access requires authenticated login. We do not store payment credentials — only the identifiers needed to match a transaction record, such as a bKash number or Bank Transfer reference, are held on file.
Transaction records, including Upay and Bank Transfer references, are held for longer than session data because of reconciliation requirements. After the applicable retention period, records are deleted or anonymised. The current schedule is visible in your account dashboard.
When we update this policy, the revised version is published here with a note of the change. Continued use of the platform after a policy update means you have reviewed the current terms. Check this page periodically for the latest version.
The questions below cover the things we hear most often about how we handle account data, what records we keep and how to act on your privacy rights. If your question is not here, reach us through the support paths listed above.
We collect your name, contact details, email address and the payment identifiers you use — such as your bKash mobile number or Bank Transfer details. We also collect session data while you are logged in. We hold only what is needed to run and reconcile your account.
Yes. Log in and open the account section — your profile details, linked payment identifiers and transaction history are displayed there. For a full data summary, contact our support team through the email channel and we will provide the relevant records.
Your bKash number and Upay transaction IDs are stored as payment identifiers in your account history. They are used only for transaction matching and account reconciliation. You can view these records in the transaction log after login. They are not shared with advertisers.
We do not sell your data to external marketing lists or advertising networks. Payment processors handle their own records under their own policies. Game studios in our lobby do not receive your account data from us. We share information only where required by applicable rules in eligible regions.
Retention periods vary by record type. Transaction references — including Bank Transfer and bKash records — are held longer than session logs because of reconciliation requirements. After the applicable period, data is deleted or anonymised. The current schedule is shown in your account dashboard after login.
Open account settings for self-service changes to contact details and linked payment methods. For identity-linked corrections or deletion requests, contact us through the email privacy channel. Include your account ID and the specific record you want changed. Your rights here depend on your local law and eligible region.
We use functional cookies for session maintenance, lobby state and language preferences. We do not place advertising cookies from external networks. You can review and manage cookies active on your device through your browser settings at any time.